Welcome To The Quiz
This is the test for:
Part 2 of The 7 Skills to impress™
Skill 6: Stay in Agreement
- There are ten questions for this chapter.
- When you've completed these, press "submit" to get your score.
Enjoy!
What is the significance of mirroring a client's thoughts, speed, volume, and tone of voice?
In the context of "Stay in Accord," what does the term "Pacing" refer to?
How does mirroring a client's state of mind through "Pacing" affect rapport?
Which word can be used to replace "but" when trying to maintain rapport with a client?
What is the purpose of using Flow Words in "Stay in Accord"?
What is the effect of using the word "but" when talking to your client?
What are the two primary tools of "Stay in Accord"?
Why did Eddard choose to use Pacing when dealing with Jacqui on the phone?
Which is the following language pattern, "You are doing well with impress™, and you will get better with practice"?
Why use "Yes, and..." instead of "but" when communicating with clients?
