Rapport
Rapport is the warmth, trust and connection that can grow when you listen to someone in a way that helps you see the world through their eyes. Let them speak, reflect what you hear, and ask questions of clarification and understanding without bringing in your own ideas too soon.
As the conversation develops, the other person may speak more freely and feel more drawn to you. Practice Rapport is Skill 3 of The 7 Skills to impress™. Personal Magnetism teaches its everyday use and the full Part 2 chapter develops it further.